How to Solve Nokia 6.1 Proximity Sensor Not Working Issue: 2023

Introduction

The Nokia 6.1 is a reliable and popular Smartphone known for its robust features. However, like with any technological equipment, it may occasionally malfunction. One common problem that users face is the malfunctioning proximity sensor. This blog post offers a comprehensive troubleshooting guide that outlines the necessary steps to resolve the problem of the Nokia 6.1 proximity sensor not functioning.

Understanding the Proximity Sensor

The closeness sensor on the Nokia 6.1 is responsible for detecting nearby objects or the user’s presence. It plays a crucial role in automatically turning off the screen during phone calls to prevent accidental touches and saving battery life.

Troubleshooting Steps

Clean the sensor area:
Sometimes Dirt, dust, or smudges on the sensor region can cause the proximity sensor to malfunction. Gently clean the area around the front-facing camera and proximity sensor using a soft cloth or a cotton swab.

Restart Your Phone:
Minor software issues are frequently resolved with a simple restart. To resolve the issue, try powering off your Nokia 6.1 and then turning it back on after a brief pause. Check if the proximity sensor starts working properly.

Remove Screen Protector or Case:
Sometimes, the proximity sensor can be obstructed by a screen protector or case. Remove any accessories and test the sensor’s functionality. If it works, consider using a different screen protector or case that does not interfere with the sensor.

Calibrate the Sensor:
Certain phones allow manual calibration of the proximity sensor. To calibrate it on the Nokia 6.1, follow these steps:

1. Go to the “Settings” menu.
2. Tap on “Display.”
3. Look for an option related to the proximity sensor calibration, such as “Proximity Sensor Calibration” or “Calibrate Proximity Sensor.”
4. Follow the on-screen instructions to calibrate the sensor.

Some devices allow you to calibrate the proximity sensor to improve its accuracy. To calibrate the sensor on your Nokia 6.1, follow these steps:

• Open the Phone app.
• Dial ##0588##.
• The proximity sensor calibration screen should appear.
• Follow the instructions displayed on your screen to calibrate the sensor.

Clear Cache Partition:
Clearing the cache partition can aid in the resolution of software-related difficulties. To do this on your Nokia 6.1, follow these steps:

1. Turn off your phone.
2. Simultaneously press and hold the Volume Up and Power buttons until the Nokia logo appears on the screen.
3. Release the buttons to enter recovery mode.
4. Utilize the volume keys to navigate to the option labeled “Wipe cache partition.”
5. Use the Power button to select it by pressing it.
6. Allow the process to finish, and subsequently choose the option “Reboot system now.”

Update Software:
Keeping your Nokia 6.1 up to date with the latest software version is essential. Manufacturers frequently issue updates that contain bug fixes and enhancements. To check for updates:
1) Go to “Settings.”
2) Select “System” or “Software Update.”
3) Look for any available updates and download/install them if found.

Factory Reset: If everything else fails, you can try a factory reset. Take backups of of your data before you continue because this will destroy everything on your phone. To conduct a factory reset on your Nokia 6.1, follow these steps: a. Navigate to “Settings” and choose “System.”

Conclusion

The proximity sensor is an important feature in the Nokia 6.1 that enhances user experience and functionality. If your proximity sensor isn’t working, use the troubleshooting procedures outlined in this tutorial. Remember to start with simple solutions like restarting your phone and gradually move towards more advanced steps like calibration or factory reset. If the problem continues, it is advised to contact Nokia customer service or visiting a service center for further assistance.

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